Hello,
I'm Qicheng (Arthur) Liu
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Skilled in end-to-end product design, combining creative and critical design thinking with diverse user research methods, and translating qualitative and quantitative insights into personas and user stories that advocate for users.
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Proficient in wireframing and prototyping in Figma, planning and conducting usability testing for iteration, organizing design library assets and leveraging the design system to deliver accessible, scalable, user-centred solutions.
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Strong communicator and collaborator, skilled at problem-solving through innovation, cross-functional teamwork, design rituals, reframing design challenges, and managing stakeholder expectations to align user and business needs.
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Committed to continuous learning and growth, seeking and incorporating feedback, presenting research findings and design rationale to diverse audiences, and reflecting on design process and outcomes to support team objectives.
Education
MEng, Product Design
Sept 2024 - Dec 2026
McMaster University, Hamilton, CA
BEng, Product Design and Manufacture
Sept 2020 - Jun 2024
University of Nottingham, Nottingham, UK
Work Experience
Accessibility Design Intern
Sep 2025 - Now
Invisible Care, Toronto, CA
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Conduct inclusive user research, apply guidelines and accessibility design for digital products and Intact’s design system.
Product Designer Intern
Jan 2025 - Aug 2025
Invisible Care, Toronto, CA
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Collaborated with company leadership to identify business goals and challenges in the internal virtual support workflow. Assisted in conducting in-depth user research including Personal Support Worker (PSW) interviews, user shadowing, and co-creation workshops to build personas and user stories based on user needs and the reframed design challenge.
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Supported design rituals including cross-functional critiques, brainstorming and standups to drive collaboration and align designs with user and business goals. Managed project through structured milestones and design documentation.
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Recruited participants and conducted usability testing on Maze, incorporated feedback and iteratively designed a web AI agent from wireframes to high-fidelity prototypes in Figma, featuring client notes, AI image retrieval and AI-recommended messages. Documented design decisions to streamline hand-off and optimized the AI experience by applying AI engineering and developing a web application to support usability, accuracy, and user trust.
Web UX Designer
Oct 2024 - Jan 2025
Serenity Family Services and Childcare, Toronto, CA
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Planned and assisted usability tests in UserTesting to uncover key pain points and user expectations through qualitative and quantitative analysis. Synthesized insights in Excel with pivot tables, conditional formatting, and data visualization to redesign user flows, improving visual hierarchy according to WCAG standards and reducing task completion time by 30%.
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Designed wireframes, mockups and prototypes in Figma, and maintained design library assets with a strong focus on typography, colour, and layout. Applied responsive design principles to ensure accessible experiences across devices.
Projects
Design Projects
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Postpartum Wellbeing Support App for New Moms and Caregivers
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Rehabilitation Education and Tracking Platform for Caregivers
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Portfolio Risk Management Tool for Investor individuals
Programming Projects
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Diabetes Early Detection Using Machine Learning
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Full-Stack Event Booking Web App Built with Ruby on Rails